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Detachment Clerk
Municipality: District of Hope This posting closed on

April 24, 2024
at 4:00 PM
Job ID: HR-24-11 (Please quote job ID on resume when applying)
Department: Corporate Services and R.C.M.P - Hope Detachment
Job Description: Schedule: 35 hours per week, Monday to Friday
Position Type: Unionized, non-management

This is a municipal support staff position working in the R.C.M.P. detachment office. The incumbent performs clerical, reception, bookkeeping and customer service support for the detachment. Assignments and responsibilities are performed under the general supervision of the RCMP Office Administrator.

The incumbent must be able to qualify for and maintain, enhanced reliability security clearance from the RCMP.

As per a Letter of Understanding with the Union, the incumbent will work the standard 7 hours per day Monday to Friday, and due to the nature and scope of work, the work day may fall between the hours of 7:00 a.m. to 4:00 p.m. daily, for a total of 35 hours per week, and on occasion work overtime as authorized.
Duties: • Performs bookkeeping tasks which include sorting, coding, and verifying various detachment transactions and purchases;

• Preforms reception and front counter duties such as taking and processing public complaints, providing information and assistance to inquiries, processing various forms, mail distribution, photocopying, query and relay emergency calls to appropriate contacts, and operation of radio equipment for dispatch;

• Compiles data, statistics and other information and may conduct research for RCMP members

• Performs a variety of clerical support and file maintenance duties by maintaining operational and administrative files, composing correspondence, transcription, completion and distribution of forms and maintains office supplies;

• Queries, compiles, codes, enters, verifies and maintains computer data for the detachment’s systems (i.e. CPIC, PIRS). Ensures each entry is accurate and current policy and procedures are being followed and performs system back up;

• Provides support and trains detachments members in administrative functions, the use of current office equipment, peripheral devices, and computer systems; and

• Performs other related work as assigned by the Supervisor and/or N.C.O in charge.
Educational Requirements: • Minimum of Grade 12 education augmented with bookkeeping, word processing and business courses;
Skill Requirements: • Good working knowledge of basic accounting functions;

• Sound knowledge of office procedures and equipment, business English and grammar;

• Skilled in the operation of a switchboard, WordPerfect, Excel, or equivalent word processing, and computerized office applications and other associated office equipment in relation to police work with reasonable speed and accuracy;

• Must have sound knowledge of the methods, practices and procedures used in the police computer programs;

• Must be able to type rapidly and accurately. Minimum 60 w.p.m.;

• Working knowledge of the functions, regulations, statutes, and bylaws involved in the operation of an RCMP detachment;

• Able to perform assignments with minimal supervision;

• Ability to deal courteously, firmly, tactfully, and diplomatically with the public both on the telephone and at the counter with respect to a wide variety of complaints, problems, and circumstances and to relay emergency situations to the appropriate contacts;

• Must be able to keep all information in confidence in compliance with the Privacy Act and Freedom of Information Act; and

• Must be able to obtain enhanced reliability clearance from the RCMP. Failure on the part of the employee to satisfy this requirement will necessitate the removal of that employee from the position.
Salary: Compensation: $32.91/hour
Web Address: www.hope.ca
Address: District of Hope
325 Wallace St.
Hope, BC V0X 1L0
E-mail: hr@hope.ca
Fax: 604-869-2275
Opening Date: March 27, 2024 12:00 PM
Closing Date: April 24, 2024 04:00 PM

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