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Telecommunication Oerator II (up to 4) - Regular Full-Time
Municipality: Township of Langley This posting closed on

February 4, 2024
at 4:30 PM
Job ID: 24-U019 (Please quote job ID on resume when applying)
Department: Telecommunications
Job Description: Job Title: Telecommunications Operator II (up to 4)
Competition Number: 24-U019
Employment Type: Regular Full-Time
Pay Rate: $34.63 - $40.74 per hour (five steps, 2024 rates), plus benefits
Hours of Work: Hours of work are 42 hours per week; Four days on/four days off (2 days and 2 nights) 7:00am – 7:00pm; 7:00pm – 7:00am; Non-standard hours and non-standard work week
Competition Opening Date: January 22, 2024
Competition Internal Closing Date: January 30, 2024
Competition External Closing Date: February 4, 2024

Job Overview
The Township of Langley is currently recruiting for up to four regular full-time Telecommunications Operator IIs to join our team of professionals in the Protective Services - RCMP Division, Telecommunications Department. Reporting to the Telecommunications Supervisor, in this unionized position you will be responsible for receiving requests for police services.
Responsibilities
• Receive requests for police services, determine the nature and priority of each request
• Assign unit(s) to attend as appropriate according to the area, priority of the call and number/type of units available
• Provide situation data and handle high priority calls as required
• Elicit details on the incident/complaint from the caller, complete the appropriate report and enter complaint details in the PRIME system
• Access CPIC using the PRIME system to enquire on the status of a vehicle license plate or related information to a report
• Perform related duties as required

Qualifications
• Completion of Grade 12 including or supplemented by stan¬dard commercial subjects and courses in keyboard operation
• Completion of a training program designated by the detachment and some related experience, preferably in law enforcement or public safety communications, including some experience as a Telecommunications Operator I or an equivalent combination of training and experience
• Working knowledge of the Criminal Code of Canada, the Motor Vehicle Act, and other appropriate bylaws and regulations
• Skill in the operation of radio, telephone, CPIC, PRIME, and related equipment requiring dual monitor multi mode communication is essential.
• Ability to operate various police and standard office systems with speed and accuracy, including PRIME, PoliceCAD, and CPIC
• RCMP Enhanced Reliability Status is required. (not required as part of the application process, however, will be required upon consideration for employment)
Apply Now
Visit tol.ca/careers to apply for this exciting career opportunity in a growing community. The Township of Langley is an equal opportunity employer.

We appreciate all applications; however, only short-listed candidates will be contacted for an interview.
Web Address: tol.ca/careers
Address: Township of Langley
4th Floor Civic Facility
20338 65 Avenue
Langley, BC, V2Y 3J1
Opening Date: January 22, 2024 08:30 AM
Closing Date: February 4, 2024 04:30 PM

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