| IT Support Technician (Full Time) |
| Municipality: |
City of Chilliwack |
This posting closed on
February 1, 2024
at 4:30 PM
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| Job ID: |
2024-14 (Please quote job ID on resume when applying) |
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| Department: |
Information Technology |
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| Job Description: |
If you want to work for a forward-thinking, creative employer and in a fast-paced work environment then this is an excellent opportunity for you.
The incumbent of this position will be responsible for ensuring the functionality and efficiency of the computer networks; troubleshooting computer and network hardware, software and related problems; providing advice and assistance to users and departmental staff on technical matters, and observing and complying with municipal and RCMP policies and ensuring the safety and security of confidential material/matters pertaining to the Department’s operation; and maintaining a current awareness of computing and communications industry standards and developments.
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| Educational Requirements: |
This position requires a two-year diploma in Information Systems or related discipline from a recognized post-secondary institute plus a minimum of 2 years comprehensive, related experience. |
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| Skill Requirements: |
- Minimum of 2 years’ experience in a computer system support environment;
- Must have a thorough knowledge and understanding of the operation of computer software, hardware and networks and their relationship to the customers/users;
- Able to communicate effectively, both in oral and written format and able to prepare technical and non-technical reports;
- Able to investigate and resolve software and hardware problems in a timely fashion;
- Must be able to install, maintain and troubleshoot hardware and software systems, including but not limited to, desktop & server hardware, printers, mobile computing devices including smartphones and mobile computers in vehicles;
- Able to be polite, tactful and courteous in dealing with the public;
- Able to establish and maintain an effective working relationship with department officials and other members of staff;
- Good knowledge of the functions, practices and procedures, bylaws, policies and regulations pertaining to the operations of the municipality;
- Ability to qualify for, and maintain, the required security clearance for the position. Failure on the part of the employee to satisfy this requirement will necessitate the removal of that employee from this position;
- Must be in possession of a valid B.C. Driver's Licence.
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| Salary: |
$44.20 per hour (2024 rate) |
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| Additional Information: |
The salary for this position is $44.20 per hour plus a full benefit package.
If this job is a good fit for you, visit jobs.chilliwack.com to create your on-line profile and apply today.
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| Web Address: |
www.chilliwack.com/careers |
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| Address: |
8550 Young Road
Chilliwack, BC
V2P 8A4 |
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| E-mail: |
careers@chilliwack.com |
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| Opening Date: |
January 18, 2024 08:30 AM |
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| Closing Date: |
February 1, 2024 04:30 PM |
