2021 Summer Clerk 2 ??? Property & Payment Services Municipality: City of Surrey This posting closed on March 12, 2021 at 4:30 PM Job Description: The Property and Payment Services Clerk performs entry level clerical work including repetitive tasks of limited complexity. Work would include processing a variety of payment transactions for the City related to Property Taxation and Utilities, answering customer inquiries over the phone, investigating customer questions and concerns, conducting data entry, processing documents at a routine level, and performing various office duties. Duties: ??? Provide an excellent customer experience to residents, business owners and taxpayers while working in a high transactional volume environment. ??? Educate the public on policies and procedures related to Property and Payment Services, both in person and on the phone. ??? Complete calculations and reconciliations while processing incoming payments through point of sales processing. ??? Performs data collection and entry with a high degree of accuracy and attention to detail. ??? Maintain Microsoft excel spreadsheets and other computer software programs. ??? Provide positive and empathetic public relations with customers during stressful circumstances. Educational Requirements: ??? Completion of Grade 12. ??? Courses completed in business, accounting, and computer applications, and/or office practices. ??? Have a minimum 1 years??? experience in an office environment. ??? Accurate typing speed of 45WPM. ??? Experience working in a front-line and high-volume customer service environment and/or in the financial/banking sector is an asset. ??? The ability to provide service to a diverse community and ability to speak a second language is an asset. Web Address: www.surrey.ca/careers Address: 13450 104 Ave Surrey, BC V3T 1V8 E-mail: humanresources@surrey.ca Fax: Opening Date: February 25, 2021 08:30 AM Closing Date: March 12, 2021 04:30 PM Back