City of White Rock Township of Langley City of Surrey District of Mission District of Kent District of Hope Village of Harrison Hot Springs, Fraser Valley Regional District Cultus Lake Park Board City of Chilliwack City of Abbotsford Home Job Listings

Functional Application Analyst 2 - Web Platform
Municipality: City of Surrey This posting closed on

June 29, 2020
at 4:30 PM
Job ID: 3532 (Please quote job ID on resume when applying)
Department: Parks, Recreation and Culture
Job Description: Reporting to the Manager of the Web & New Media Team, the Functional Application Analyst 2 role bridges the gap between digital strategy and web technologies. While the City’s Drupal lead and product owner, it is not a developer role. Instead, you will work within a multi-disciplinary team to lead web projects, work with 3rd party developers, and develop and execute digital strategies. If you have a blend of experience with Drupal development, project management, and digital strategy, please read on!

You are well versed in both technical speak and plain language with the ability to understand and break down complex technical ideas and present them to internal audiences. You feel equally comfortable jumping into PHP code to look for bugs and delivering training and advice to non-technical staff. You have a foundation of business analysis or project management principles that you can apply to requirements gathering and solutioning to meet business needs.
You are comfortable working with limited direction and changing priorities to make decisions. You have a proven track record within a fast-paced team, delivering high-quality digital projects and solutions while maintaining relationships with internal stakeholders and external vendors. With a solid foundation in web CMSs, Drupal is preferred, you can advise on decisions regarding technical solutions related to modules, theming, hosting and systems administration, and security.
If you love working in a fast-paced, multi-tasking environment with great opportunities for growth, we want to hear from you.

The Web and New Media team is a small and collaborative team that manages the City’s websites, social media channels and advertising. The team works alongside the marketing team of Digital Communications Specialists, Graphic Designers and Photo/Videographers. They also work very closely with Information Technology, collaborating with IT Architects, UX Designers, Business Analysts and Project Managers.
The Web and New Media team is a happening place to be, with multiple projects and requests coming in at all times. The Functional Application Analyst role is a particularly busy one and best suited to someone who thrives in a fast-paced environment where they can multi-task while keeping meticulous attention to detail. While staying up to date on best practices and emerging trends in web and civic tech, the team is also responsible for educating and advising staff across the City.
Duties: • Define, project manage and implement website improvements, both independently and with inside and outside teams.
• Leads approved projects; plans and coordinates the ongoing development and redesign of websites; defines goals and objectives, project assignments and schedules, participates in the selection of vendors; oversees the work of consultants and junior staff; monitors project budgets and adherence to schedules.
• Generates and analyzes reports (eg, Google Analytics) pertaining to web usage and communicates results to department managers; develops and maintains a users’ guide.
• Manage the City’s Drupal-related vendor relationships (eg, tickets, resolution, project communication and triage, etc.) and assist with vendor selection
• Website troubleshooting and issues management.
• Act as the City’s Drupal admin, training Drupal users (super users, content authors) and managing the workflow
• Create and manage internal documentation for Drupal
• Act as the Drupal product owner for when working with external vendors, and the Drupal technical and strategic lead internally.
• Works with leads of key online systems that may integrate or touch Drupal including Activities Registration (Perfect Mind), MySurrey Account (Login Radius), Mapping (COSMOS/ESRI) etc.
• Support alignment of websites in the overall ecosystem throughout site development and growth.
Educational Requirements: • Bachelor's degree in an acceptable related discipline from a recognized post-secondary institution, plus 3 years of directly related and relevant experience, preferably in a municipal setting; or
• Diploma in an acceptable related discipline from a recognized post-secondary institution, plus 5 years of directly related and relevant experience, preferably in a municipal setting; or
• Technical courses in the field plus 7 years of directly related and relevant experience, preferably in a municipal setting.
• Applicants under consideration will be required to consent to a Police Information Check
Salary: Competitive.
Additional Information: Please apply online @ to Job ID 3532.
Web Address:
Opening Date: June 8, 2020 08:30 AM
Closing Date: June 29, 2020 04:30 PM