Support Clerk - Regular Full-time Municipality: Township of Langley This posting closed on January 16, 2017 at 4:30 PM Job ID: 17-U003 (Please quote job ID on resume when applying) Department: Community Development Division Job Description: Join a ???Community of Communities??? ??? the Township of Langley, home to approximately 120,000 residents, is committed to providing progressive business, housing, and recreational opportunities, while balancing its unique mix of urban growth and rural beauty. A truly fun and beautiful place to work, the Township of Langley offers competitive salaries; excellent benefit packages; municipal pension plan; employee wellness programs; and, opportunities for professional development and career growth. The Township of Langley is currently recruiting for a regular full time Support Clerk to join our team of professionals in the Community Development Division. Reporting to the Manager, Community Development Business Support, in this unionized position you will be primarily responsible for front-line customer service, processing permit and licencing applications, record keeping, and other associated responsibilities. You will provide superior customer service to both internal and external customers; respond to inquiries, requests and complaints by telephone, email, and in person; as well as explain and interpret rules, regulations, and general policies. If you are committed to excellence in customer service, have the ability to manage a variety of tasks with speed and accuracy, and enjoy working in a bustling environment, we want to meet you! Your education will include completion of grade 12, preferably including or supplemented by commercial and accounting courses. Two years of office experience, preferably in a municipal setting, or an equivalent combination of training and experience is required. Sound knowledge of business English, spelling, accounting practices, billing, records keeping, and arithmetic are preferred. The ability to deal effectively with the public and other employees in processing a variety of enquiries, complaints and related matters is required. The CUPE rate of pay for this position is $23.61 ??? $27.75 per hour (5 steps, 2015 rates), plus benefits. The hours of work are Monday to Friday, 7 hours, between 8:00am ??? 5:00pm. If you wish to pursue this exciting career in a growing community, please visit tol.ca/careers to apply. The closing date for this competition is by 4:30pm Monday, January 16, 2017. We appreciate all applications; however, only short-listed candidates will be contacted for an interview. Web Address: tol.ca Address: Township of Langley 4th Floor Civic Facility 20338 65 Avenue Langley, BC, V2Y 3J1 E-mail: Opening Date: January 9, 2017 08:30 AM Closing Date: January 16, 2017 04:30 PM Back